Privacy Policy
At North Beach Delivers, accessible at northbeachdelivers.com, we are firmly committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use and share it, your rights under applicable privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and the choices available to you regarding your data.
1. Commitment to Privacy and Data Protection
We value your trust and are dedicated to handling your personal information responsibly and transparently. We implement industry-standard safeguards to ensure your personal data is securely processed and protected at all times.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all users of the northbeachdelivers.com website and related services. North Beach Delivers, as the data controller, is responsible for determining the purposes and means of processing your personal data.
3. Categories of Data Processed
We collect and process the following categories of personal data:
Usage Data:
Including your browser type, IP address, geolocation, referral URLs, pages viewed, time spent on site, and session identifiers.
Account Data:
When you register or place an order, we collect your name, physical address, email address, phone number, and login information.
Profile Data:
This includes preferences, order history, product interests, delivery choices, and other behavior-related insights derived from your interaction with the site.
Communication Data:
Records of communications including customer support requests, emails exchanged, submitted online forms, and related correspondence.
Technical Data:
Device identifiers, operating systems, app versions, system configurations, language settings, and connection status.
Transaction Data:
Payment history, billing details, delivery addresses, transaction IDs, purchase times and order information.
Preference Data:
Data related to marketing communications, newsletter subscriptions, consent preferences, promotional engagement, and product alerts.
4. Legal Bases for Processing
We process personal data lawfully and only when one or more of the following legal bases apply:
– Contractual Necessity: When processing is required to fulfill our contractual obligations, such as fulfilling orders.
– Legitimate Interest: For analytics, website functionality, and service improvement, provided such interests are not overridden by your rights.
– Consent: Where consent is freely given, such as for receiving promotional emails.
– Legal Obligation: To comply with legal and regulatory obligations, such as tax reporting or fraud prevention.
5. Your Rights
You have the following rights regarding your personal information, subject to local laws:
– Right of Access: You may request access to your data and information on how it is processed.
– Right to Rectification: You are entitled to have inaccurate or incomplete personal data corrected.
– Right to Erasure: Also known as the ‘right to be forgotten’, you may request deletion of your data under certain conditions.
– Right to Restriction: You may limit the processing of your personal information where applicable.
– Right to Data Portability: You may request to receive your data in a readable format or have it transferred to another controller.
To exercise any of your rights, please contact us at [email protected].
6. Security Measures
We prioritize data security and employ multiple measures to protect your information:
– End-to-end encryption of data transmitted and stored
– Role-based access and authentication controls
– Routine backup systems for data recovery
– Staff training on data handling and cybersecurity best practices
7. International Transfers
If personal data is transferred outside of the European Economic Area (EEA) or other relevant jurisdictions, we ensure such transfers comply with applicable standards by using:
– Standard Contractual Clauses approved by regulators
– Data adequacy decisions issued by authorized bodies
– Additional safeguards where applicable
8. Data Retention
We retain personal data only as long as necessary for the purposes collected, or as required by applicable law:
– Usage and Technical Data: Deleted or anonymized within 14 months
– Account and Transaction Data: Retained for 7 years for contractual and legal obligations
– Communication and Profile Data: Maintained for 3 years after the last interaction or requested deletion
– Preference and Marketing Data: Held until consent is withdrawn or data is deemed outdated
9. Cookie Policy
northbeachdelivers.com uses cookies and similar technologies to enhance user experience, perform analytics, and support functionality. Cookies may fall under the following categories:
– Essential Cookies: Required for navigation and site features such as cart functionality and secure login.
– Functional Cookies: Used to remember user preferences, location selections, and customized settings.
– Analytics Cookies: Help measure and improve performance by collecting usage data and error reporting.
– Performance Cookies: Enable optimization by tracking site responsiveness across sessions.
10. Cookie Management and Legal Compliance
You may manage or withdraw your cookie preferences at any time via your browser settings or cookie preferences panel available on the site. In compliance with GDPR and CCPA, we obtain user consent before deploying non-essential cookies and provide opt-out mechanisms. California residents may also exercise “Do Not Sell or Share My Personal Information” rights by contacting us directly.
11. Protection of Children
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we learn we have inadvertently gathered data from a minor without requisite consent, we will promptly delete such data. Guardians or parents may contact us to request removal at [email protected].
12. Policy Updates and Notifications
This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes. We will notify users of material updates via the website or direct communication where appropriate. Continued use of the site after such updates constitutes awareness and acceptance of the revised terms.
13. Contact
If you have any questions regarding this Privacy Policy, wish to exercise your rights, or have concerns about your data privacy, please contact us at:
Email: [email protected]
We are committed to ensuring your privacy and complying with all applicable data protection laws. Please reach out to us with any concerns or questions regarding the handling of your personal data.